21st Asia-Pacific Retailers Convention & Exhibition Sri Lanka

ScheduleEvent Schedule

18.30 - 22.00
Shangri La Hotel

APRCE Opening and Welcome

APRCE Opening and Welcome dinner at Shangri La Hotel, Colombo

10.30 - 11.10
Room#2

Global Economy and Ecosystem Amidst Turmoil: Navigating the Challenges, Seizing Opportunities

Within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," the segment on "Global Economy and Ecosystem Amidst Turmoil" stands as a critical exploration into the unprecedented challenges and opportunities shaping the current global landscape. This delves into the dynamic interplay between the global economy and the intricate ecosystem in which retailers operate. Against the backdrop of significant global shifts and disruptions, retailers in the APAC region are compelled to adapt, innovate, and redefine their strategies for sustained success. Explore with us the multifaceted impact of economic turbulence on international trade, supply chains, and consumer behaviours. From geopolitical considerations to unforeseen global events, retailers are navigating a complex landscape, and this segment aims to dissect these dynamics to provide actionable insights. Join us in this exploration as we unravel the story of how the global economy and ecosystem, in all their complexity, are influencing and being influenced by industries. This segment serves as a compass, guiding businesses through turbulent waters, and illuminating the path towards transformation in the face of global challenges.

10.10 - 11.40
Room#2

Expanding Retail Frontiers: Emerging Markets and Rural Outreach

In the landscape of "Redefining Retail in APAC: From Transactions to Transformation," the strategic imperative of "Expanding Retail Frontiers" takes centre stage, with a specific focus on tapping into emerging markets and reaching out to rural communities. This narrative unfolds the story of retailers venturing beyond traditional urban markets, seeking untapped potential. This segment explores the dynamic journey of retail expansion into emerging markets, showcasing how forward-thinking retailers are identifying and capitalizing on new opportunities. From the bustling urban centres to the serene rural outskirts, retailers are reimagining their outreach strategies to encompass a broader consumer base. Delve into the innovative approaches employed by retailers to navigate the unique challenges and capitalize on the inherent potentials of emerging markets and rural areas. This narrative will shed light on how technology, localized strategies, and community engagement initiatives are transforming these traditionally underserved areas into thriving hubs of retail activity. Join us as we uncover the unfolding narrative of retailers redefining their frontiers, not just geographically, but also in terms of inclusivity, accessibility, and transformative impact. This segment underscores the pivotal role of retail in shaping the economic landscape of emerging markets while fostering a sense of community and connection in rural outreach initiatives.

11.40 - 12.10
Room#2

From Transactions to Transformation: Navigating the Evolution of Retail

Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," the pivotal segment of "Transaction to Transformation" encapsulates the profound shift occurring in the retail landscape. This narrative delves into the fundamental change from conventional transactional exchanges to a comprehensive transformation that reshapes the very essence of retail in the Asia-Pacific region. In this segment, we embark on a journey that explores the strategic pivot from routine transactions to a holistic transformation of the retail experience. Traditional retail models, centred around simple buying and selling, are giving way to a new era where every customer interaction becomes an opportunity for meaningful engagement and lasting impact. It examines the trends and challenges retailers face in navigating these changes. Discover how retailers are embracing innovative technologies, data-driven insights, and customer-centric strategies to transcend the transactional nature of commerce. The narrative unravels the strategies employed by industry leaders to create immersive, personalized, and memorable experiences that go beyond mere transactions, fostering brand loyalty and customer advocacy. Join us as we navigate this paradigm shift, witnessing how retail is evolving into a transformative force, where each transaction becomes a stepping stone toward a more profound and enduring customer relationship. This segment not only highlights the current state of retail but also sets the stage for envisioning the future, where every retail encounter has the potential to be a transformative experience.

12.10 - 13.45
Room#2

Lunch Break

break
13.45 - 14.15
Room#2

Tech-Infused Retail Innovations: Transformative Experiences through Tech Innovations

As we embark on the journey of redefining retail, the spotlight turns to the transformative influence of technology in shaping the future of commerce. In this segment, we delve into the realm of Tech-Infused Retail Innovations, where cutting-edge technologies are seamlessly integrated to propel retail beyond mere transactions into a realm of immersive and personalized experiences. We explore the innovative applications of artificial intelligence, augmented reality, and other advanced technologies that are revolutionizing the way consumers interact with brands. From virtual shopping experiences to personalized recommendations powered by machine learning, this narrative showcases how tech-infused innovations are creating a dynamic and responsive retail landscape. The convergence of online and offline retail through smart technology, the rise of cashier-less checkouts, and the emergence of interactive in-store experiences are changing consumer experiences. These innovations not only streamline operational efficiency but also foster a deeper connection between retailers and consumers. In the age of Tech-Infused Retail Innovations, we illuminate the path from traditional transactions to a transformative retail experience.

14.15 - 14.45
Room#2

Tech-Infused Retail Innovations: “Harnessing the Power of Data Analytics Towards Modern Consumer Engagement

In the ever-evolving landscape of retail, the subheading on Data Analytics and information security emerges as a critical pillar under the overarching theme of Tech-Infused Retail Innovations. This narrative navigates the intersection of advanced data analytics and robust information security measures, showcasing how retailers are strategically leveraging technology to ensure a seamless and secure transformation. Discover how data analytics is revolutionizing decision-making processes, offering insights into consumer behaviour, preferences, and market trends. Retailers are embracing the power of data to personalize customer experiences, optimize inventory management, and drive targeted marketing strategies. Simultaneously, the narrative delves into the strategic convergence of technology and consumer interaction. Explore how cutting-edge data analytics revolutionizes the retail journey, from personalized shopping experiences to responsive supply chains. The sessions explore the delicate balance between innovation and security, witnessing how retailers are deploying cutting-edge technologies to propel their businesses into the future. In this segment, we shed light on how Tech-Infused Retail Innovations are not only reshaping the retail landscape but doing so in a manner that prioritizes data-driven insights and ensures the highest standards of information security.

14.45 - 15.15
Room#2

Consumer-Centric Retail Transformation: Revolutionizing Retail Finance

Exploring Innovative Payment Models, Rollover Options, and Deferred Payment Strategies for Enhanced Customer Engagement and Convenience" Within the overarching theme of transforming retail, this segment delves into the finance realm, acknowledging the pivotal role that payment models and pricing play in shaping customer experiences. Retailers are breaking away from conventional transactional norms, exploring cutting-edge payment models that not only streamline financial processes but also enhance customer engagement and convenience. From innovative payment methods to flexible rollover options and deferred payment strategies, this narrative unveils how retailers are adapting to the evolving financial preferences of consumers. It examines the impact of these financial innovations on customer loyalty, satisfaction, and overall shopping experiences, showcasing how forward-thinking retailers are leading the charge in revolutionizing the financial landscape of retail. The session aims to explore and understand how these strategies are contributing to the broader transformation of retail dynamics, seamlessly integrating finance into the customer-centric narrative.

15.45 - 16.15
Room#2

Disruptive Innovations in Retail

In the dynamic context of "Redefining Retail in APAC: From Transactions to Transformation," exploration of "Disruptive Innovation in Retail." This subject area unfolds a narrative of ground-breaking technologies, novel business models, and paradigm shifts that challenge traditional retail norms. Expect in-depth discussions on emerging trends, from augmented reality-driven shopping experiences to blockchain-enabled supply chains, fostering an environment where participants unravel the potential of disruptive innovation in propelling retail transformation across the Asia-Pacific region and globally. Join us for insightful discussions and collaborative exploration as we navigate the frontiers of retail evolution, envisioning a future where disruptive innovation defines the very essence of consumer engagement.

16.15 - 16.45
Room#2

Omnichannel Excellence and Integration: Unleashing Seamless Retail Experiences

As we chart the course for redefining retail in the Asia-Pacific region, the topic of Omnichannel Excellence and Integration emerges as a central pillar. This narrative navigates the dynamic intersection of physical and digital retail realms, exploring how retailers are orchestrating a symphony of channels to create seamless and immersive shopping experiences. Dive into the strategies and technologies that underpin Omnichannel Excellence, from integrated online platforms to synchronized inventory systems. In this exploration, witness how retailers are breaking down silos between online and offline channels, providing customers with a unified and cohesive journey regardless of their chosen touchpoints. Moreover, this segment delves into the transformative impact of omnichannel strategies on customer engagement and loyalty. Join us in unravelling the narrative of how retailers are not merely embracing omnichannel approaches but crafting integrated experiences that transcend transactions, contributing to the broader transformation of retail into a dynamic and customer-centric ecosystem.

16.15 - 16.45
Room#2

Consumer-Centric Retail Transformation: Elevating the Shopping Experience and Customer Intimacy

Amidst the conference's overarching theme, "Redefining Retail in APAC: From Transactions to Transformation," the exploration of "Consumer-Centric Retail Transformation" takes centre stage. This subject area delves into the heart of retail evolution, where the fusion of technology and consumer-centric strategies elevates the shopping experience to unprecedented heights. Embark on a journey to understand how leading retailers are orchestrating transformations that place the customer at the core. From innovative technologies enhancing in-store experiences to the seamless integration of online and offline channels, this narrative unfolds the myriad ways retailers are fostering intimacy with their customers. Uncover the strategies employed to personalize every touchpoint of the shopping journey, from discovery to post-purchase engagement. Delve into case studies illustrating successful implementations of consumer-centric approaches that not only enhance customer satisfaction but also drive brand loyalty. Join us for enriching discussions that explore the delicate balance between technological advancements and the human touch in retail. This subject area is an invitation to discover how the convergence of technology and consumer-centricity is reshaping retail landscapes, creating not just transactions but transformative, intimate, and memorable shopping experiences.

16.45 - 17.30
Room#2

Retail Store Formats of the Future: Curating Spaces for Innovation and Customer Connection

The narrative delves into the evolving physical retail landscape, where traditional store formats are being reimagined and redesigned to meet the dynamic expectations of modern consumers. Embark on a journey through innovative store concepts and formats that go beyond the transactional, focusing on creating immersive and memorable experiences. Discover how retailers are leveraging technology, design thinking, and consumer insights to craft spaces that foster innovation, convenience, and a sense of community. Moreover, this segment emphasizes the synergy between physical and digital realms, showcasing how these future store formats seamlessly integrate with omnichannel strategies. Join us in uncovering the blueprint for the retail stores of the future in the Asia-Pacific, where every square foot is strategically designed to not only showcase products but to engage, inspire, and connect with the discerning consumers of the digital era.

8.45 - 9.45
Room#3

APAC Retail's Global Ascent: Unleashing Potential and Redefining Market Dominance

Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," a key segment zooms in on the compelling narrative of the "Global Dominance of APAC Retailers." This exploration delves into how retailers in the Asia-Pacific region are not just responding to change but are actively reshaping the global retail landscape, unleashing their untapped potential on the world stage. In this segment, we uncover the dynamic strategies and innovations that have propelled APAC retailers to the forefront of the global retail arena. From pioneering e-commerce initiatives to embracing cutting-edge technologies, these retailers are not merely participants in the global market – they are shaping its future. Join us in exploring the success stories, challenges, and transformative journeys of APAC retailers that have harnessed their potential to redefine market dominance on a global scale. This narrative serves as a celebration of the region's retail renaissance, showcasing how APAC retailers are not only meeting but exceeding the expectations of a global audience, and in doing so, leaving an indelible mark on the evolving story of retail worldwide.

09.15 - 09.45
Room#3

Changing Dynamics of Supply Chain Management: Shaping the Future of Retail in APAC

Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," this segment focuses on the "Changing Dynamics of Supply Chain Management" and its profound impact on the retail landscape in the Asia-Pacific region. This narrative unfolds the transformative journey that retailers in APAC are undertaking to reimagine and optimize their supply chains, paving the way for a more resilient and customer-centric future. In this segment, we explore how the conventional paradigms of supply chain management are undergoing a significant shift in response to evolving consumer demands, technological advancements, and global disruptions. APAC retailers are strategically adopting innovative strategies to ensure their supply chains are not just responsive but proactive in meeting the dynamic challenges of the modern retail environment. Discover the transformative impact of technologies like AI, IoT, and blockchain on supply chain visibility, efficiency, and sustainability. This narrative highlights how retailers are embracing these technologies to create agile and adaptable supply chains that not only withstand disruptions but also contribute to enhanced customer experiences. Join us in understanding the strategies, best practices, and success stories from APAC retailers at the forefront of reshaping supply chain dynamics. This segment is a testament to their resilience and innovation as they navigate the changing landscape of supply chain management, ultimately driving the broader transformation of retail in the Asia-Pacific region.

09.45 - 10.15
Room#2

Supply Chain Resilience and Sustainability: Transforming Last-Mile Delivery with Transparent and Efficient Technology

Within the overarching theme, the focus narrows onto the critical realm of Supply Chain Resilience and Sustainability, specifically exploring the transformative role of technology in last-mile delivery. This narrative delves into how innovative technologies are reshaping the final leg of the supply chain, ensuring transparency, efficiency, and sustainability. Embark on a journey through the adoption of cutting-edge solutions such as real-time tracking, route optimization algorithms, IoT devices, and the use of AI, revolutionizing the last-mile delivery process. Retailers are leveraging these technologies to enhance visibility, reduce delivery times, and minimize environmental impact. Furthermore, this segment underscores the importance of transparency in last-mile delivery, providing consumers with real-time updates and fostering trust in the retail ecosystem. Join us in exploring how the infusion of technology into last-mile delivery not only ensures resilience in the supply chain but also aligns with sustainable practices, creating a transformative impact on the retail landscape.

10.45 - 12.15
Room#6

Segment: Corporate Strategies and Management Capabilities Showcase

Within the comprehensive exploration of "Redefining Retail in APAC: From Transactions to Transformation," the conference introduces a dynamic segment: "Corporate Strategies and Management Capabilities Showcase." This distinctive portion of the event provides a platform for leading corporations to present and illuminate their journey to the next echelon in the fiercely competitive retail landscape. Step into the boardrooms of industry leaders as they unveil the strategies and management prowess that propelled them beyond conventional boundaries. Through engaging presentations and insightful discussions, these corporate showcases offer a firsthand look at the innovative approaches, strategic decision-making, and adaptive management capabilities that have been instrumental in navigating the intricacies of the ever-evolving retail sector. Explore success stories, challenges overcome, and the lessons learned in the pursuit of excellence. From market expansion strategies to sustainable practices and customer-centric initiatives, witness how these corporations have strategically positioned themselves for success in the vibrant and competitive retail environment. This segment is a unique opportunity for conference participants to glean inspiration and actionable insights directly from corporate leaders who have successfully charted transformative paths in the realm of retail. Join us for an enriching experience as we delve into the corporate strategies and management capabilities that are reshaping the future of retail in the Asia-Pacific region.

12.15 - 13.30

Lunch Break

break
13.30 - 14.15
Room#1

Fostering Talent and Leadership for Retail Transformation: Empowering the Human Element

In our exploration of "Redefining Retail in APAC: From Transactions to Transformation," we present a pivotal segment: "Fostering Talent and Leadership for Retail Transformation: Empowering the Human Element." Delve into the human facet of retail evolution, underscoring the integral role of talent and leadership in orchestrating enduring transformation while addressing the challenges of talent retention and attrition. Join us in dissecting how retailers strategically invest in team development, cultivating skills aligned with the dynamic retail landscape. Explore innovative strategies, from fostering a culture of creativity to continuous learning initiatives, as industry leaders nurture a workforce adept at navigating future complexities. This segment expands its focus to include the dynamics of generational diversity. Uncover the unique challenges and opportunities arising from the coexistence of different generations in the workforce. From millennials to Gen Z, examine how retailers bridge generation gaps, fostering collaboration and synergy. The narrative spotlights visionary leaders steering their organizations through transformative journeys, emphasizing not only the integration of cutting-edge technologies but also the cultivation of a skilled and adaptable multigenerational workforce. Join us for an immersive experience as we unravel the multifaceted elements of talent, leadership, and generational dynamics, empowering the workforce to lead the charge into the vibrant future of retail in the Asia-Pacific region.

13.30 - 14.15
Room#1

Sustainability/Ethical Retailing: Nurturing Responsible Commerce in Retail Transformation

This topic explores the pivotal role of retailers in fostering a sustainable and ethical approach to commerce, contributing to a responsible and conscientious transformation. Journey through the innovative practices and initiatives that retailers in the Asia-Pacific region are adopting to prioritize sustainability and ethical considerations. From responsible sourcing and eco-friendly packaging to fair labour practices, this segment delves into the multifaceted aspects of ethical retailing. Furthermore, the narrative underscores the increasing importance of sustainability in consumer preferences, demonstrating how retailers are aligning their values with those of environmentally and socially conscious shoppers. Join us in unravelling the story of how sustainability and ethical retailing are not just buzzwords but integral components shaping the future of retail in the Asia-Pacific region, where responsible commerce is at the forefront of the transformative journey.

14.15 - 14.45
Room#8

Tourism Synergies: Navigating the Interplay with Retail Dynamics

In an innovative fusion within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," our conference introduces a distinctive segment: "Tourism Synergies: Navigating the Interplay with Retail Dynamics." This segment explores the intricate relationship between the tourism and retail industries, recognizing their complementary nature. As countries in the Asia-Pacific region witness the convergence of tourism and retail, this segment sheds light on the synergies, challenges, and opportunities that arise from this dynamic interplay. Join us in unravelling how the tourism industry significantly influences retail experiences and vice versa. From duty-free shopping paradigms to crafting retail experiences that cater to diverse global visitors, this segment delves into the strategic collaborations and innovative approaches that leverage the intersection of tourism and retail. Expect engaging discussions that explore the potential for cross-industry partnerships, experiential retail models tailored for tourists, and the role of technology in enhancing the overall visitor experience. This segment is an invitation to discover the unique dynamics of tourism and its profound impact on redefining retail paradigms across the vibrant landscape of the Asia-Pacific region.

14.15 - 15.15
Room#8

Financial Fusion: Exploring the Synergies Between Banking and Retail Evolution

Within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," our conference introduces a dynamic segment: "Financial Fusion: Exploring the Synergies Between Banking and Retail Evolution." This strategic segment delves into the symbiotic relationship between banking and retail, two integral pillars shaping the evolving business landscape. As financial services become inseparable from retail experiences, this session navigates the intricacies, synergies, and transformative potential of this collaborative partnership. Join us in uncovering key elements of this coexistence, such as the rise of digital payment solutions transforming the point-of-sale experience, innovative financing models driving consumer spending, and the role of data analytics in crafting personalized financial and retail solutions. Expect insightful discussions on the future of seamless financial transactions within the retail realm, exploring how banks and retailers strategically align their offerings to meet the evolving demands of consumers. From fintech innovations to collaborative loyalty programs, this segment is a comprehensive exploration of the dynamic interplay between banking and retail, setting the stage for transformative possibilities.

15.45 - 16.30

Closing Keynote