Arrival and Check in from 14:00 onwards
Country reports and Presentations
APRCE Opening and Welcome
APRCE Opening and Welcome dinner at Shangri La Hotel, Colombo
Delegates Departure from the hotel
Free shuttle service from Shangri La, Cinnamon Grand, Cinnamon Lakeside, Hilton and Kingsbury hotel
Exhibition Opening
Exhibition Opening & Conference Inauguration, At BMICH – Main hall /Delegates lounge
Opening keynote address
Ms. Irina Ghose, Managing Director, Microsoft India
Exhibition Opening
Exhibition Opening
Tea/coffee break
Global Economy and Ecosystem Amidst Turmoil: Navigating the Challenges, Seizing Opportunities
Within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," the segment on "Global Economy and Ecosystem Amidst Turmoil" stands as a critical exploration into the unprecedented challenges and opportunities shaping the current global landscape. This delves into the dynamic interplay between the global economy and the intricate ecosystem in which retailers operate. Against the backdrop of significant global shifts and disruptions, retailers in the APAC region are compelled to adapt, innovate, and redefine their strategies for sustained success. Explore with us the multifaceted impact of economic turbulence on international trade, supply chains, and consumer behaviours. From geopolitical considerations to unforeseen global events, retailers are navigating a complex landscape, and this segment aims to dissect these dynamics to provide actionable insights. Join us in this exploration as we unravel the story of how the global economy and ecosystem, in all their complexity, are influencing and being influenced by industries. This segment serves as a compass, guiding businesses through turbulent waters, and illuminating the path towards transformation in the face of global challenges.
Expanding Retail Frontiers: Emerging Markets and Rural Outreach
In the landscape of "Redefining Retail in APAC: From Transactions to Transformation," the strategic imperative of "Expanding Retail Frontiers" takes centre stage, with a specific focus on tapping into emerging markets and reaching out to rural communities. This narrative unfolds the story of retailers venturing beyond traditional urban markets, seeking untapped potential. This segment explores the dynamic journey of retail expansion into emerging markets, showcasing how forward-thinking retailers are identifying and capitalizing on new opportunities. From the bustling urban centres to the serene rural outskirts, retailers are reimagining their outreach strategies to encompass a broader consumer base. Delve into the innovative approaches employed by retailers to navigate the unique challenges and capitalize on the inherent potentials of emerging markets and rural areas. This narrative will shed light on how technology, localized strategies, and community engagement initiatives are transforming these traditionally underserved areas into thriving hubs of retail activity. Join us as we uncover the unfolding narrative of retailers redefining their frontiers, not just geographically, but also in terms of inclusivity, accessibility, and transformative impact. This segment underscores the pivotal role of retail in shaping the economic landscape of emerging markets while fostering a sense of community and connection in rural outreach initiatives.
From Transactions to Transformation: Navigating the Evolution of Retail
Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," the pivotal segment of "Transaction to Transformation" encapsulates the profound shift occurring in the retail landscape. This narrative delves into the fundamental change from conventional transactional exchanges to a comprehensive transformation that reshapes the very essence of retail in the Asia-Pacific region. In this segment, we embark on a journey that explores the strategic pivot from routine transactions to a holistic transformation of the retail experience. Traditional retail models, centred around simple buying and selling, are giving way to a new era where every customer interaction becomes an opportunity for meaningful engagement and lasting impact. It examines the trends and challenges retailers face in navigating these changes. Discover how retailers are embracing innovative technologies, data-driven insights, and customer-centric strategies to transcend the transactional nature of commerce. The narrative unravels the strategies employed by industry leaders to create immersive, personalized, and memorable experiences that go beyond mere transactions, fostering brand loyalty and customer advocacy. Join us as we navigate this paradigm shift, witnessing how retail is evolving into a transformative force, where each transaction becomes a stepping stone toward a more profound and enduring customer relationship. This segment not only highlights the current state of retail but also sets the stage for envisioning the future, where every retail encounter has the potential to be a transformative experience.
Lunch and Expo visiting
Tech-Infused Retail Innovations: Transformative experiences through Tech Innovations
Artificial intelligence is driving the evolution of personalized shopping experiences, where machine learning algorithms analyse consumer behaviour and preferences to offer tailored recommendations and promotions. Data analytics provides retailers with deep insights into market trends and customer preferences, allowing for more informed decision-making and strategic planning. As we navigate this era of tech-driven retail transformation, we highlight the significant changes in consumer behaviour and expectations. The future of retail is not just about transactions but about creating meaningful and memorable experiences for consumers. This session illuminates the path from traditional retail practices to a future where technology and human touch harmoniously coalesce to redefine the retail experience.
Tech-Infused Retail Innovations: “Harnessing the Power of Data Analytics Towards Modern Consumer Engagement
In the ever-evolving landscape of retail, the subheading on Data Analytics and information security emerges as a critical pillar under the overarching theme of Tech-Infused Retail Innovations. This narrative navigates the intersection of advanced data analytics and robust information security measures, showcasing how retailers are strategically leveraging technology to ensure a seamless and secure transformation. Discover how data analytics is revolutionizing decision-making processes, offering insights into consumer behaviour, preferences, and market trends. Retailers are embracing the power of data to personalize customer experiences, optimize inventory management, and drive targeted marketing strategies. Simultaneously, the narrative delves into the strategic convergence of technology and consumer interaction. Explore how cutting-edge data analytics revolutionizes the retail journey, from personalized shopping experiences to responsive supply chains. The sessions explore the delicate balance between innovation and security, witnessing how retailers are deploying cutting-edge technologies to propel their businesses into the future. In this segment, we shed light on how Tech-Infused Retail Innovations are not only reshaping the retail landscape but doing so in a manner that prioritizes data-driven insights and ensures the highest standards of information security.
Disruptive Innovations in Retail: The AI Revolution
In an era where technology reshapes every corner of our lives, artificial intelligence (AI) stands at the forefront of transformative change, particularly in the retail sector. This session explores the dynamic and evolving role of AI in retail, offering deep insights into how AI-driven innovations are not only disrupting but also revolutionizing the way businesses operate and interact with consumers globally. Gen AI, the most spoken about emerging technology, would form to be a core of this future journey. This session promises to illuminate the paths through which AI continues to contribute to the global retail landscape, highlighting both opportunities and challenges. Attendees will gain a comprehensive understanding of how embracing these disruptive technologies can lead to significant competitive advantages and long-term success in the ever-evolving marketplace. Join us as we delve into the current trends and future potential of AI, from personalized shopping experiences to optimized supply chains and beyond.
Tea/coffee break
Thematic Keynote - Omnichannel Excellence and Integration: Unleashing Seamless Retail Experiences
As we chart the course for redefining retail in the Asia-Pacific region, the topic of Omnichannel Excellence and Integration emerges as a central pillar. This narrative navigates the dynamic intersection of physical and digital retail realms, exploring how retailers are orchestrating a symphony of channels to create seamless and immersive shopping experiences. Dive into the strategies and technologies that underpin Omnichannel Excellence, from integrated online platforms to synchronized inventory systems. In this exploration, witness how retailers are breaking down silos between online and offline channels, providing customers with a unified and cohesive journey regardless of their chosen touchpoints. Moreover, this segment delves into the transformative impact of omnichannel strategies on customer engagement and loyalty. Join us in unravelling the narrative of how retailers are not merely embracing omnichannel approaches but crafting integrated experiences that transcend transactions, contributing to the broader transformation of retail into a dynamic and customer-centric ecosystem.
Consumer-Centric Retail Transformation: Elevating the Shopping Experience and Customer Intimacy
Amidst the conference's overarching theme, "Redefining Retail in APAC: From Transactions to Transformation," the exploration of "Consumer-Centric Retail Transformation" takes centre stage. This subject area delves into the heart of retail evolution, where the fusion of technology and consumer-centric strategies elevates the shopping experience to unprecedented heights. Embark on a journey to understand how leading retailers are orchestrating transformations that place the customer at the core. From innovative technologies enhancing in-store experiences to the seamless integration of online and offline channels, this narrative unfolds the myriad ways retailers are fostering intimacy with their customers. Uncover the strategies employed to personalize every touchpoint of the shopping journey, from discovery to post-purchase engagement. Delve into case studies illustrating successful implementations of consumer-centric approaches that not only enhance customer satisfaction but also drive brand loyalty. Join us for enriching discussions that explore the delicate balance between technological advancements and the human touch in retail. This subject area is an invitation to discover how the convergence of technology and consumer-centricity is reshaping retail landscapes, creating not just transactions but transformative, intimate, and memorable shopping experiences.
Retail Store Formats of the Future: Curating Spaces for Innovation and Customer Connection
The narrative delves into the evolving physical retail landscape, where traditional store formats are being reimagined and redesigned to meet the dynamic expectations of modern consumers. Embark on a journey through innovative store concepts and formats that go beyond the transactional, focusing on creating immersive and memorable experiences. Discover how retailers are leveraging technology, design thinking, and consumer insights to craft spaces that foster innovation, convenience, and a sense of community. Moreover, this segment emphasizes the synergy between physical and digital realms, showcasing how these future store formats seamlessly integrate with omnichannel strategies. Join us in uncovering the blueprint for the retail stores of the future in the Asia-Pacific, where every square foot is strategically designed to not only showcase products but to engage, inspire, and connect with the discerning consumers of the digital era.
Business Networking / Exhibition
End of Day 1
Cultural cuisines (to be purchased)
Delegates Departure from the hotel
Free shuttle service from Shangri La, Cinnamon Grand, Cinnamon Lakeside, Hilton and Kingsbury hotel
APAC Retail's Global Ascent: Unleashing Potential and Redefining Market Dominance
Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," a key segment zooms in on the compelling narrative of the "Global Dominance of APAC Retailers." This exploration delves into how retailers in the Asia-Pacific region are not just responding to change but are actively reshaping the global retail landscape, unleashing their untapped potential on the world stage. In this segment, we uncover the dynamic strategies and innovations that have propelled APAC retailers to the forefront of the global retail arena. From pioneering e-commerce initiatives to embracing cutting-edge technologies, these retailers are not merely participants in the global market – they are shaping its future. Join us in exploring the success stories, challenges, and transformative journeys of APAC retailers that have harnessed their potential to redefine market dominance on a global scale. This narrative serves as a celebration of the region's retail renaissance, showcasing how APAC retailers are not only meeting but exceeding the expectations of a global audience, and in doing so, leaving an indelible mark on the evolving story of retail worldwide.
Changing Dynamics of Supply Chain: Retail Process and Inventory
Under the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," this segment focuses on the "Changing Dynamics of Supply Chain Management and Inventory Optimization" and its profound impact on the retail landscape in the Asia-Pacific region. This narrative unfolds the transformative journey that retailers in APAC are undertaking to reimagine and optimize their supply chains, paving the way for a more resilient and customer-centric future. In this segment, we explore how the conventional paradigms of supply chain management are undergoing a significant shift in response to evolving consumer demands, technological advancements, and global disruptions. APAC retailers are strategically adopting innovative strategies to ensure their supply chains are not just responsive but proactive in meeting the dynamic challenges of the modern retail environment. A critical component of this transformation is the optimization of inventory management. Effective inventory strategies are essential for maintaining the delicate balance between supply and demand, minimizing costs, and enhancing overall supply chain efficiency. We delve into how retailers are leveraging advanced analytics, and improved data capturing, to achieve superior inventory control, reducing waste and ensuring the right products are available at the right time. Discover the transformative impact of technologies like AI, IoT, and blockchain on supply chain visibility, efficiency, and sustainability. This narrative highlights how retailers are embracing these technologies to create agile and adaptable supply chains enhancing customer experiences.
Supply Chain Resilience and Sustainability: Transforming Last-Mile Delivery with Transparent and Efficient Technology
Within the overarching theme, the focus narrows onto the critical realm of Supply Chain Resilience and Sustainability, specifically exploring the transformative role of technology in last-mile delivery. This narrative delves into how innovative technologies are reshaping the final leg of the supply chain, ensuring transparency, efficiency, and sustainability. Embark on a journey through the adoption of cutting-edge solutions such as real-time tracking, route optimization algorithms, IoT devices, and the use of AI, revolutionizing the last-mile delivery process. Retailers are leveraging these technologies to enhance visibility, reduce delivery times, and minimize environmental impact. Furthermore, this segment underscores the importance of transparency in last-mile delivery, providing consumers with real-time updates and fostering trust in the retail ecosystem. Join us in exploring how the infusion of technology into last-mile delivery not only ensures resilience in the supply chain but also aligns with sustainable practices, creating a transformative impact on the retail landscape.
Tea/coffee break
Segment: Corporate Strategies and Management Capabilities Showcase
Within the comprehensive exploration of "Redefining Retail in APAC: From Transactions to Transformation," the conference introduces a dynamic segment: "Corporate Strategies and Management Capabilities Showcase." This distinctive portion of the event provides a platform for leading corporations to present and illuminate their journey to the next echelon in the fiercely competitive retail landscape. Step into the boardrooms of industry leaders as they unveil the strategies and management prowess that propelled them beyond conventional boundaries. Through engaging presentations and insightful discussions, these corporate showcases offer a firsthand look at the innovative approaches, strategic decision-making, and adaptive management capabilities that have been instrumental in navigating the intricacies of the ever-evolving retail sector. Explore success stories, challenges overcome, and the lessons learned in the pursuit of excellence. From market expansion strategies to sustainable practices and customer-centric initiatives, witness how these corporations have strategically positioned themselves for success in the vibrant and competitive retail environment. This segment is a unique opportunity for conference participants to glean inspiration and actionable insights directly from corporate leaders who have successfully charted transformative paths in the realm of retail. Join us for an enriching experience as we delve into the corporate strategies and management capabilities that are reshaping the future of retail in the Asia-Pacific region.
Segment: Corporate Strategies and Management Capabilities Showcase
Within the comprehensive exploration of "Redefining Retail in APAC: From Transactions to Transformation," the conference introduces a dynamic segment: "Corporate Strategies and Management Capabilities Showcase." This distinctive portion of the event provides a platform for leading corporations to present and illuminate their journey to the next echelon in the fiercely competitive retail landscape. Step into the boardrooms of industry leaders as they unveil the strategies and management prowess that propelled them beyond conventional boundaries. Through engaging presentations and insightful discussions, these corporate showcases offer a firsthand look at the innovative approaches, strategic decision-making, and adaptive management capabilities that have been instrumental in navigating the intricacies of the ever-evolving retail sector. Explore success stories, challenges overcome, and the lessons learned in the pursuit of excellence. From market expansion strategies to sustainable practices and customer-centric initiatives, witness how these corporations have strategically positioned themselves for success in the vibrant and competitive retail environment. This segment is a unique opportunity for conference participants to glean inspiration and actionable insights directly from corporate leaders who have successfully charted transformative paths in the realm of retail. Join us for an enriching experience as we delve into the corporate strategies and management capabilities that are reshaping the future of retail in the Asia-Pacific region.
Lunch and Expo visiting
Sustainability/Ethical Retailing: Nurturing Responsible Commerce in Retail Transformation
This topic explores the pivotal role of retailers in fostering a sustainable and ethical approach to commerce, contributing to a responsible and conscientious transformation. Journey through the innovative practices and initiatives that retailers in the Asia-Pacific region are adopting to prioritize sustainability and ethical considerations. From responsible sourcing and eco-friendly packaging to fair labour practices, this segment delves into the multifaceted aspects of ethical retailing. Furthermore, the narrative underscores the increasing importance of sustainability in consumer preferences, demonstrating how retailers are aligning their values with those of environmentally and socially conscious shoppers. Join us in unravelling the story of how sustainability and ethical retailing are not just buzzwords but integral components shaping the future of retail in the Asia-Pacific region, where responsible commerce is at the forefront of the transformative journey.
Tourism Synergies: Navigating the Interplay with Retail Dynamics
In an innovative fusion within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," our conference introduces a distinctive segment: "Tourism Synergies: Navigating the Interplay with Retail Dynamics." This segment explores the intricate relationship between the tourism and retail industries, recognizing their complementary nature. As countries in the Asia-Pacific region witness the convergence of tourism and retail, this segment sheds light on the synergies, challenges, and opportunities that arise from this dynamic interplay. Join us in unravelling how the tourism industry significantly influences retail experiences and vice versa. From duty-free shopping paradigms to crafting retail experiences that cater to diverse global visitors, this segment delves into the strategic collaborations and innovative approaches that leverage the intersection of tourism and retail. Expect engaging discussions that explore the potential for cross-industry partnerships, experiential retail models tailored for tourists, and the role of technology in enhancing the overall visitor experience. This segment is an invitation to discover the unique dynamics of tourism and its profound impact on redefining retail paradigms across the vibrant landscape of the Asia-Pacific region.
Bio Break
Financial Fusion: Exploring the Synergies Between Banking / Financial services and Retail Evolution
Within the overarching theme of "Redefining Retail in APAC: From Transactions to Transformation," our conference introduces a dynamic segment: "Financial Fusion: Exploring the Synergies Between Banking and Retail Evolution." This strategic segment delves into the symbiotic relationship between banking and retail, two integral pillars shaping the evolving business landscape. As financial services become inseparable from retail experiences, this session navigates the intricacies, synergies, and transformative potential of this collaborative partnership. Join us in uncovering key elements of this coexistence, such as the rise of digital payment solutions transforming the point-of-sale experience, innovative financing models driving consumer spending, and the role of data analytics in crafting personalized financial and retail solutions. Expect insightful discussions on the future of seamless financial transactions within the retail realm, exploring how banks and retailers strategically align their offerings to meet the evolving demands of consumers. From fintech innovations to collaborative loyalty programs, this segment is a comprehensive exploration of the dynamic interplay between banking and retail, setting the stage for transformative possibilities.
Special Segment: Get to know the Next APRCE Destination - Japan
Mr. Hirofumi Nomoto Chairman Japan Retailers Association (JRA). Chairman of the Board and Representative Director of Tokyu Corporation
Closing Keynote
TBC
